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PERFECT
ESCAPES SPECIAL BENEFITS |
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from partner hotels, including
Sutton Place Toronto --
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(4) |
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We liked every aspect of the hotel.
-Laval King, from Albany RR2 , Canada |
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Overview
Immerse yourself in the European elegance and charm of The Sutton Place Hotel, located in the heart of Toronto, just minutes from financial and fashionable shopping districts, major attractions, and world-class entertainment venues.
Our 294 elegantly decorated rooms and suites are enhanced by antique furnishings and paintings to carry enchanting beauty throughout the hotel.
Accents Restaurant & Bar at The Sutton Place Hotel offers an eclectic array of seasonal cuisine to tempt every palate. Our warm and friendly restaurant staff is here to provide you with the best of service and will ensure that your dining experience will be a memorable one.
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| New: User
Reviews |
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Add your own user review of The Sutton Place Hotel, Toronto.
Quite Disappointed
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We were disappointed to find that we were unable to get a room without 2 double beds upon calling the hotel to let them know we would be late to check in. The website shouldn't offer the availability if they may not actually have the room types listed OR suggest that we call immediately after booking and request the bed arrangements. We got in at 11pm and I ended up speaking to the manager about this, he was NOT very friendly at all and I was very tired and in no mood to argue. I was not prepared to have my 5ft 10", 16 yr old daughter sleep on a cot either, which was their only solution. The suite we booked was to be nonsmoking and it was obvious to me AND my daughter who has asthma that it had been smoked in. I called the mgr again once in the room, he asked to call me back in a few minutes which he did and ended up giving us another SINGLE room from a guest who had not checked in yet with a king bed in exchange for our SUITE. So we paid for a nice suite with 2 beds, got a single room
-Debra Greene , from guelph, Canada - 9/14/2009
Condition of Room
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I find the rooms need a redo, and so does the bathroom...the shower curtain was vile, there was no liquid body wash in the bathroom, no enlarged mirror on the wall, and no shower caps either.
-Beverley, from MONTREAL, Canada - 8/11/2009
Needs Work
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We felt the hotel was not up to its advertising. We had to ask for china cups, tea bags a kettle and real glasses in the room rather than cardboard mugs and a coffee maker which would have tainted the tea water. The response was fast, but why not provide this in a good hotel? Only 2 creams were available so we could not have repeat cups of tea. The balcony door lock did not work.
The doorman was abrupt.
The candy bars in the shop were old.
The hotel needs to fix a few things and then would belong on the site.
-William, from Ottawa, Canada - 3/10/2009
Excellence At Its Best
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From check-in to late check-out everything was perfect. A real pleasure.
-David Burgstahler, from Wilson, United States - 1/7/2009
Great Value
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The hotel location worked very well for our visit and we liked every aspect of the hotel. The Staff on the whole were very friendly with the exception of a few on the front desk.
The accommodation was spacious and very well equipped as well as being decorated tastefully...the bed was very comfortable.
Our stay was for 3 nights and we were well pleased. We would definitely stay at the Sutton Hotel again.
-Laval King, from Albany RR2 , Canada - 5/29/2008
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| Location and
Directions |
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955 Bay Street Toronto, ON M5S 2A2
Directions:
FROM LESTER B. PEARSON INTERNATIONAL AIRPORT YYZ:
TAKE HIGHWAY 427 SOUTH TO THE QUEEN ELIZABETH WAY TORONTO.
TAKE THE QEW TO THE BAY STREET EXIT.
GO NORTH/LEFT ON BAY STREET APPROXIMATELY 10 BLOCKS TO WELLESLEY STREET. THE HOTEL IS LOCATED ON THE RIGHT HAND SIDE AT THE CORNER OF BAY AND WELLESLEY STREET.
Transportation:
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Amenities &
Activities
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Services
Babysitting/ child services
Concierge
Currency exchange
Front desk (24hr)
Laundry/ valet
Limited local shuttle
Maid service daily
Multilingual staff
Porters
Room service (24hr)
Security
Shoeshine
Turn-down service
Valet parking
Wake-up services
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Facilities
Business centre
Coffee shop
Elevators
Facilities for guests with disabilities
Gift shop
Hair salon
Health club
Indoor pool
Lounge
Meeting rooms
Parking
Restaurant
Safe deposit
Sauna
- Room features
Air conditioning
Balconies in select rooms
Coffee / tea in room
Connecting rooms available
Kitchens in select rooms
Mini bar
Non-smoking rooms available
Refrigerators available
Wet bar in select rooms
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| Policies |
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| Reservations must be cancelled by 4pm on the day of scheduled arrival to avoid penalty charges. Reservations cancelled after 4pm on the scheduled arrival date will be charged one night’s room and tax. No-shows will be charged one night's room and tax.
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From
114 CAD per night*
(*rate found on 10/1
for a 2-night stay 10/10 to 10/12) |
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