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Perfect Escapes is the name under which Intagio Corporation operates this
PerfectEscapes.com hotel reservation and travel website (the "Site"). Within
this User Agreement, "Perfect Escapes" and "we" refer to Intagio Corporation, a
Delaware corporation maintaining its principal place of business in San
Francisco, California, United States.
This User Agreement describes the terms and conditions applicable to the
services available through this Site. It also describes your responsibilities
and, among other things, limits the liability of Perfect Escapes. BEFORE USING
ANY OF THESE SERVICES, PLEASE READ CAREFULLY ALL OF THIS USER AGREEMENT, THE
PERFECT ESCAPES PRIVACY POLICY, AND THE LEGAL NOTICE. BY ACCESSING ANY AREAS OF
THIS SITE, USERS ("USERS" OR "YOU") AGREE TO BE LEGALLY BOUND AND TO ABIDE BY
THESE TERMS AND CONDITIONS, WHICH WILL CONSTITUTE OUR AGREEMENT ("AGREEMENT").
If you do not agree with any part of this Agreement, YOU MUST NOT USE THIS
SITE.
Perfect Escapes reserves the right, in its sole discretion, to amend this
Agreement at any time by posting the amended terms on this Site. The amended
terms shall be effective from and after the date that they are posted on the
Site. This Agreement may not otherwise be amended except in writing signed by
both parties. However, additional terms and conditions may apply to particular
reservations and to services purchased from hotels or other service providers,
and you agree to abide by any applicable additional terms and conditions.
Perfect Escapes incorporates herein by reference its Privacy
Policy and its Legal Notice.
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Use of the Site.
Perfect Escapes grants you a limited, non-transferable license to use this Site
in accordance with the terms and conditions of this User Agreement and its
incorporated Legal Notice and Privacy
Policy. You may only use this Site to make legitimate reservations or
purchases and shall not use this Site for any other purposes, including without
limitation, to make any speculative, false or fraudulent reservation or any
reservation in anticipation of demand. This Site and the content provided in
this Site, including the text, graphics, button icons, audio and video clips,
digital downloads, data compilations and software, may not be copied,
reproduced, republished, uploaded, posted, transmitted or distributed without
the written permission of Perfect Escapes, and/or its third party providers and
distributors, except that you may download, display and print the materials
presented on this Site for your personal, non-commercial use only. You may not
use any "robot," "spider" or other automatic device, or a program, algorithm or
methodology having similar processes or functionality, or any manual process,
to monitor or copy any of the Web pages, data or content found on this Site, in
any case without the prior written permission of Perfect Escapes. You further
agree that:
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You will not transmit or otherwise transfer any Web pages, data or content
found on this Site to any other computer, server, Web Site, or other medium for
mass distribution or for use in any commercial enterprise.
- You will not use
any device, software or routine to interfere or attempt to interfere with the
proper working of this Site.
- You will not take any action that imposes a burden
or load on our infrastructure that Perfect Escapes deems in its sole discretion
to be unreasonable or disproportionate to the benefits Perfect Escapes obtains
from your use of the Site.
Unauthorized use of this Site and/or the materials contained on this Site may
violate applicable copyright, trademark or other intellectual property laws or
other laws. You must retain all copyright and trademark notices, including any
other proprietary notices, contained in the materials, and you must not alter,
obscure or obliterate any of such notices. The use of such materials on any
other Web Site or in any environment of networked computers is prohibited. You
are prohibited from posting or transmitting any unlawful, threatening,
libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane
material or any material that could constitute or encourage conduct that would
be considered a criminal offense, give rise to civil liability, or otherwise
violate any law. In addition, you are prohibited from posting or transmitting
any information which (a) infringes the rights of others or violates their
privacy or publicity rights, (b) is protected by copyright, trademark or other
proprietary right, unless with the express written permission of the owner of
such right, (c) contains a virus, bug or other harmful item, or (d) is used to
unlawfully collude against another person in restraint of trade or competition.
You shall be solely liable for any damages resulting from any infringement of
copyright, trademark, or other proprietary right, or any other harm resulting
from your use of this Site.
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Intellectual Property Protections for Third Party Service
Provider.
You confirm that you have read the Legal Notice, the
terms of which are incorporated herein. The Site contains copyrighted materials
("Jumpstart Web Services") which are the property of Travelport, Inc.
("Travelport"). Travelport grants you the right to use Jumpstart Web Services
only in conjunction with your authorized use of the Site. The foregoing grant
shall immediately terminate if Perfect Escapes terminates your right to use
this Site. Travelport retains full title and ownership rights in and to
Jumpstart Web Services. Jumpstart Web Services is the proprietary information
and/or trade secrets of Travelport, whether or not any portion thereof is or
may be validly copyrighted, trademarked, or patented. By using the Site, you
agree that:
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You will look only to Perfect Escapes, and not to Travelport, for any support,
maintenance, assistance or the like with respect to the Site and that
Travelport shall have no liability to you in relation to the Site.
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You shall not reverse engineer, reverse assemble, reverse compile or
disassemble the Site.
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You are expressly prohibited from otherwise marketing, licensing, selling,
pledging, disclosing, encumbering, or in any way disposing of the Site and all
copies, enhancements, modifications, versions, releases and portions thereof,
whether or not developed by Perfect Escapes.
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You will not use the Site in a manner that would direct queries to the
Travelport Systems but effect the booking on a CRS that competes with the
Travelport Systems or directly to a travel vendor.
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In no event will Travelport be liable to you for any damages or any lost
profits, lost savings or other incidental or consequential damages arising out
of the use of or inability to use the Site, data provided by the Travelport
Systems, or for any claim by any third party.
To ensure Travelport can identify transactions by country of origin for
bookings made by professional travel agents that are employees of users,
Travelport shall allocate company-specific processing reference ranges (e.g.
GTIDs/TAs) per country of operation per end user. At the request of Perfect
Escapes, you shall submit a report to Perfect Escapes covering the usage and
users of the Site, and any other relevant data as may be requested by Perfect
Escapes. If you are a subscriber to the Galileo™ or the Apollo™ reservation
system, then your access to the Galileo™ or the Apollo™ reservation system via
the Site shall be conditioned upon you: (1) being in compliance with the terms
and conditions of its subscriber agreement and related agreements with Galileo
International and/or Apollo Galileo USA Partnership (or their respective
distributor, as applicable); (2) executing an agreement authorizing Travelport
to enable Perfect Escapes to emulate or access your pseudo city code(s); and
(3) executing an amendment to its subscriber agreement concerning the payment
of financial incentives for Segments created by you via this Site.
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Compliance With Hotel Terms and Conditions.
Hotel rooms and packages made available through the Site are subject to all
terms and conditions published by the applicable Hotel. You agree to abide by
the terms or conditions of purchase imposed by any Hotel at which you request a
reservation through the Site, including but not limited to payment of all
amounts when due and compliance with the Hotel's rules and restrictions
regarding availability and use of rooms or services. You understand that any
violation of any a Hotel's conditions of purchase may result in cancellation of
your reservation(s) or purchase(s), in your being denied access to the Hotel,
in your forfeiting any monies paid for such reservation(s) or purchase(s), and
in Perfect Escapes debiting your credit card or debit card for any costs
Perfect Escapes incurs as a result of such violation. You shall be completely
responsible for all charges, fees, duties, taxes, and assessments arising out
of the use of this Site.
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Charges for Taxes and Service Fees.
Hotel stays are subject to taxation, which may include sales and use taxes,
occupancy taxes, room taxes, excise taxes, value added taxes and/or other
similar taxes. Taxability and the appropriate tax rate and the type of
applicable taxes vary greatly by location. Depending on the city and property
you stay in, you may also be charged resort fees or other incidental fees, such
as parking charges. These charges, if applicable, will be payable by you to the
Hotel directly. When you check in, a credit card or, in the Hotel's discretion,
a debit card, will be required to secure these charges and any incidental fees
(phone calls, room service, movie rentals, etc.) that you may incur during your
stay. Private Retreats is not the vendor collecting and remitting taxes to the
applicable taxing authorities.
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Response to Requests for Hotel Reservations.
While Perfect Escapes will use its good faith efforts to respond promptly to
your reservation requests ("Requests"), no guarantee is made regarding to
response or processing time. None of the Covered Parties is responsible for any
errors or delays in responding to a Request including, without limitation,
error or delays in responding to a Request caused by an incorrect e-mail
address or other data provided by you or other technical problems beyond their
control.
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Links to Other Web Sites and Services.
To the extent this Site contains links to outside services and resources, any
concerns regarding such services or resources should be directed to the
particular outside service or resource provider. None of the Covered Parties
guarantees or warrants the accuracy or completeness of the information or
content included on the Web Sites of these outside services and resources.
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Privacy Policy.
You confirm that you have read the Perfect Escapes Privacy
Policy, the terms of which are incorporated herein, and agree that the
terms of such policy are reasonable and satisfactory to you. You consent to the
use of your personal information by Perfect Escapes and/or its third-party
providers and distributors in accordance with the terms of and for the purposes
set forth in the Privacy Policy. Perfect Escapes makes no representation or
warranty with regard to the sufficiency of the security measures used for data
handling and storage. Perfect Escapes will not be responsible for any actual or
consequential damages that result from a lapse in compliance with the Privacy
Policy because of a security breach or technical malfunction.
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No Warranties.
Except to the extent that a Hotel may agree to provide a warranty to you
separate and apart from Private Retreats' obligations, all products, services,
advice, merchandise and information available through this Site are provided on
an "as is", "as available" basis without warranties of any kind, either
expressed or implied, including, without limitation, warranties of title or
implied warranties of merchantability or fitness for a particular purpose.
Without limiting the above, no warranty or guarantee is made by Perfect Escapes
(i) regarding the acceptance of any Request, (ii) regarding the availability of
products and/or services through this Site or, where applicable, at any
participating retailer or retailer location, (iii) that use of this Site and
all software, products or services associated with this Site will be error
free, (iv) regarding the results that may be obtained from the use of this
Site, (v) regarding the completeness, accuracy, reliability or quality of any
information content, data, service, advice or merchandise provided or available
through this Site, (vi) regarding the performance or non-performance of this
Site (vii) that this Site, its servers or any e-mail sent from Perfect Escapes
are free from viruses or other harmful components. You expressly agree that the
use of this Site is at your sole risk.
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Limitation of Liability.
9.1
IN NO EVENT SHALL PERFECT ESCAPES, INCLUDING ANY OFFICERS, DIRECTORS,
EMPLOYEES, REPRESENTATIVES, AND/OR AFFILIATES OF INTAGIO CORPORATION OR OF THE
INTAGIO GROUP, INC. (COLLECTIVELY, THE "COVERED PARTIES"), BE LIABLE FOR ANY
INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY
SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND,
WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY
WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE
THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED
THROUGH THIS SITE, EVEN IF A COVERED PARTY HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. HOTELS AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES
THROUGH THE SITE (COLLECTIVELY, "HOTELS") ARE INDEPENDENT CONTRACTORS AND NOT
AGENTS OR EMPLOYEES OF THE COVERED PARTIES. THE COVERED PARTIES DO NOT ASSUME
LIABILITY FOR ANY INJURY, DAMAGE, DEATH, LOSS, ACCIDENT OR DELAY DUE TO AN ACT
OR OMMISSION OF A HOTEL, INCLUDING, WITHOUT LIMITATION, AN ACT OF NEGLIGENCE OR
THE DEFAULT OF A HOTEL, OR AN ACT OF GOD. FURTHER, NO RESPONSIBILITIES ARE
ACCEPTED FOR ANY DAMAGE AND/OR DELAY DUE TO SICKNESS, PILFERAGE, LABOR
DISPUTES, BANKRUPTCY, MACHINERY BREAKDOWN, QUARANTINE, GOVERNMENT RESTRAINTS,
WEATHER, TERRORISM OR CAUSES BEYOND THE COVERED PARTIES' CONTROL. NO
RESPONSIBILITY IS ACCEPTED FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, OR
ACTS OF ANY GOVERNMENTAL AUTHORITY.
9.2
Further, the Covered Parties accept no responsibilities for:
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Any damage and/or delay due to Hotel cancellations, shortages, sickness,
pilferage, labor disputes, bankruptcy, machinery breakdown, quarantine,
government restraints, weather, terrorism or causes beyond the Covered Parties'
control.
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Any additional expense, omissions, delays, re-routing or acts of any
governmental authority.
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Any Hotel's breach of any warranty including, but not limited to, implied
warranties of fitness for a particular purpose or of merchantability, nor shall
any Covered Party be responsible for any other wrongdoing of a Hotel (including
any liability in tort), as to any products and/or services available through
this Site.
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Any Hotel's failure to comply with this Agreement nor for any Hotel's failure
to comply with applicable federal, state, provincial and local law.
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Any damages to, or viruses that may infect your computer equipment or other
property on account of your access to, use of, or browsings in this Site or
your downloading of any materials, data, text, images, video or audio from the
Site.
9.3
If, notwithstanding the foregoing, Perfect Escapes or any third party provider
or distributor should be found liable for any loss or damage which arises out
of or is in any way connected with any of the above described functions or uses
of this Site or its content, the liability of Perfect Escapes and the third
party providers and distributors shall in no event exceed, in the aggregate,
the greater of (a) the total charge to the User assessed by Perfect Escapes for
making a Request, or (b) US$100.00.
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Third Parties.
If you use this Site to submit Requests for or on behalf of a third-party
("Third-party"), such as a family member or a traveling companion, you are
responsible for any error in the accuracy of information provided in connection
with such use. In addition, you must inform the Third-party of all Terms and
Conditions applicable to all products or services acquired through this Site
including all rules and restrictions applicable thereto. Each User using this
Site for or on behalf of a Third-party agrees to indemnify and hold each
Covered Party harmless from and against any and all liabilities, losses,
damages, suits and claims (including the costs of defense), relating to the
Third-party's or the User's failure to fulfill any of its obligations as
described above. You are directly responsible for any Request submitted
including for total charges and performance obligations.
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Links.
This Site contains links to other Web Sites that are provided solely as a
convenience to you and not as an endorsement by Perfect Escapes, its third
party providers or distributors of the contents of such other Web Sites. None
of Perfect Escapes or any third party provider or distributor shall be
responsible for the content of any other Web Sites and make no representation
or warranty regarding any other Web Sites or the contents or materials on such
Web Sites. If you decide to access other Web Sites, you do so at your own risk.
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User Comments, Feedback and Other Submissions.
All comments, feedback, suggestions and ideas disclosed, submitted or offered
to a Covered Party in connection with your use of this Site (collectively,
"Comments"), shall be and remain the exclusive property of Perfect Escapes and
may be used by a Covered Party in any medium and for any purpose worldwide
without obtaining your specific consent. For example, your Comments could be
used on this Site and in online, radio, television and print advertisements.
Your first name, first initial of your last name, and town and state may be
used with any Comments you submit. No Covered Party is under any obligation to
maintain your Comments (and the use of your first name and first initial of
your last name with any comments) in confidence, to pay to you any compensation
for any Comments submitted, or to respond to any of your Comments. You agree
you will be solely responsible for the content of any Comments you make.
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Review of Transmissions.
Perfect Escapes may, from time to time monitor and review any information
transmitted or received through this Site and reserves the right to censor,
edit, remove or prohibit the transmission or receipt of any information that
Perfect Escapes deems inappropriate or in violation of these terms and
conditions. During monitoring, the information may be examined, recorded or
copied, and your use of this Site constitutes your consent to such monitoring
and review. You agree that if you submit suggestions, ideas, comments or
questions or post any other information on this Site, you grant Perfect Escapes
and its affiliates a worldwide, non-exclusive, royalty-free, perpetual,
irrevocable, and fully sublicenseable right to use, reproduce, modify, adapt,
publish, translate, create derivative works from, distribute and display such
content in any form, media or technology. Perfect Escapes takes no
responsibility and assumes no liability for any content posted or submitted by
you.
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Relationship.
The relationship between Perfect Escapes and you will be that of independent
contractors, and neither of us nor any of our respective officers, agents or
employees will be held or construed to be partners, joint ventures,
fiduciaries, employees or agents of the other.
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Overseas Travel.
We have no special knowledge regarding foreign entry requirements such as the
need for passports and visas, unsafe conditions, health hazards, weather
hazards, supplier bankruptcies, or the suitability for disabled persons of any
portion of any tour. For foreign entry requirements, go to
travel.state.gov/travel/foreignentryreqs.html. For State Department travel
warnings and advisories, go to travel.state.gov/travel/warnings.html. For
foreign health requirements and dangers, go to www.cdc.gov/travel/index.htm.
You hereby release the Covered Parties from any claims resulting in whole or in
part from any problem covered in this paragraph and any other causes not within
our control.
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Age and Responsibility.
If you use this Site, you represent that you are of sufficient legal age to use
this Site and to create binding legal obligations for any liability you may
incur as a result of the use of this Site.
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Termination.
In its sole discretion, in addition to any other rights or remedies available
to Perfect Escapes and without any liability whatsoever, Perfect Escapes at any
time and without notice may terminate or restrict your access to any component
of this Site and/or terminate this User Agreement. Such termination or
restriction shall not affect any right to relief to which Perfect Escapes and
its third party providers and distributors may be entitled, at law or in
equity. Upon any termination of this User Agreement and these terms and
conditions, all rights granted to you will terminate and revert to Perfect
Escapes and its third party providers or distributors, as applicable.
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Governing Law.
This Agreement and its performance shall be governed by the laws of the State
of California, United States of America, without regard to its conflict of laws
provisions. You consent and submit to the exclusive jurisdiction of the state
and federal courts located in San Francisco County, the State of California,
United States of America, in all questions and controversies arising out of
your use of this Site and this User Agreement. To the extent allowed by
applicable law, any claim or cause of action arising from or relating to your
access or use of this Site must be brought within two (2) years from the date
on which such claim or action arose or accrued.
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Attorney's Fees.
If Perfect Escapes or its affiliates take any action to enforce this User
Agreement and these terms and conditions, such parties will be entitled to
recover from you, and you agree to pay, all reasonable and necessary attorney's
fees and any cost of litigation, in addition to any other relief, at law or in
equity, to which such parties may be entitled.
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Injunctive Relief.
You acknowledge that a violation or attempted violation of any of this User
Agreement and these terms and conditions will cause such damage to Perfect
Escapes as will be irreparable, the exact amount of which would be difficult to
ascertain and for which there will be no adequate remedy at law. Accordingly,
you agree that Perfect Escapes shall be entitled as a matter of right to an
injunction issued by any court of competent jurisdiction, restraining such
violation or attempted violation of these terms and conditions by You, or Your
affiliates, partners, or agents, as well as recover from You any and all costs
and expenses sustained or incurred by Perfect Escapes in obtaining such an
injunction, including, without limitation, reasonable attorney's fees. You
agree that no bond or other security shall be required in connection with such
injunction.
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Assignment.
You may not assign, convey, subcontract or delegate your rights, duties or
obligations hereunder.
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Severability.
These terms and conditions shall be deemed severable. In the event that any
provision is determined to be unenforceable or invalid, such provision shall
nonetheless be enforced to the fullest extent permitted by applicable law, and
such determination shall not affect the validity and enforceability of any
other remaining provisions.
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Headings.
The headings used in this User Agreement are included for convenience only and
will not limit or otherwise affect the terms and conditions herein.
Travel Service Disclosures
Intagio Corporation is a seller of travel in the State of California (CST
2083558-50). Registration as a Seller of Travel does not constitute approval by
the State of California. Perfect Escapes.com is a participant in the California
Travel Consumer Restitution Fund. California law requires certain sellers of
travel to have a trust account or bond. Intagio Corporation has a bond issued
by Fidelity and Deposit Company of Maryland in the amount of $10,000.
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